Terms & Conditions

Effective Date: 20th August 2025
Last Updated Date: 20th August 2025

Welcome to HibachiGrill.in, owned and operated by GUNI HOSPITALITY PRIVATE LIMITED(“Company”, “we”, “our”, “us”). By accessing or using our website, services, or purchasing products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

If you do not agree with these Terms, please refrain from using HibachiGrill.in.

1. Eligibility

  • You must be at least 18 years old to place an order or use our services.

  • By using the website, you represent that you meet this eligibility requirement.

2. Use of Website

  • You agree to use HibachiGrill.in only for lawful purposes.

  • You will not attempt to interfere with the website’s functionality, security, or attempt unauthorized access.

  • Content provided on the website (texts, images, design, trademarks) is the property of GUNI HOSPITALITY PRIVATE LIMITED and may not be copied, reproduced, or distributed without prior written consent.

3. Products and Pricing

  • We make every effort to display product details and prices accurately.

  • However, errors may occur. If we discover an error in pricing or product details, we reserve the right to cancel the order and issue a refund.

  • Prices are subject to change at our discretion without prior notice.

4. Orders and Payments

  • Orders are confirmed once full payment is received through our secure payment gateway partners.

  • We reserve the right to reject or cancel any order if there is suspicion of fraud, breach of terms, or unavailability of stock.

5. Shipping & Delivery

  • Orders are processed and shipped within 10 business days from confirmation of payment.

  • Delivery timelines may vary depending on location and logistics. While we strive to deliver on time, delays caused by external factors (courier delays, strikes, natural events) are beyond our control.

  • Please refer to our Shipping Policy for details.

6. Cancellations, Returns & Refunds

  • Orders can be cancelled within 24 hours of placing them, provided they have not been shipped.

  • Refunds are issued only for products that are defective, damaged, or incorrect at the time of delivery, subject to inspection.

  • Refunds will be issued to the original payment method within 7–10 working days of approval.

  • Please refer to our Cancellation & Refund Policy for more details.

7. Limitation of Liability

  • While we take utmost care in providing products and services, GUNI HOSPITALITY PRIVATE LIMITED shall not be liable for any indirect, incidental, or consequential damages arising from the use of products or website.

  • Our liability, in any case, is limited to the amount paid by the customer for the product/service in dispute.

8. Intellectual Property

  • All rights, trademarks, logos, product images, and content displayed on HibachiGrill.in belong to GUNI HOSPITALITY PRIVATE LIMITED.

  • Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of such external sites. Users are encouraged to review their respective terms.

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.

  • Any disputes shall fall under the exclusive jurisdiction of the courts of Delhi, India.

11. Modifications

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. The updated version will be reflected with a revised “Last Updated Date.”

12. Contact Us

If you have any questions regarding these Terms, you may contact us:

GUNI HOSPITALITY PRIVATE LIMITED
No. E140, DSIDC Industrial Complex, Near Sector 3, Bawana-110039
Email: info@hibachigrill.in
Phone: +91 98716 66994